According to a recent online report, Securus Technologies released several reports, findings, and facts regarding alleged wrongdoings by Global Tel Link (GTL). Securus alleges that GTL has integrity breaches as an inmate communication provider. The report also says that this will be the first of several others to be published at a later date. All of these reports will be published on the Securus Technologies website.
Richard A. Smith, CEO of Securus Technologies, says that he loves their industry that serves law enforcement, corrections, and other agencies. He was also quoted as saying how offended he was that someone in the same type of business would show a lack of integrity. Smith says that serving customers and considering their best interests is more important than just turning a profit. The series of reports will highlight allegations against GTL, in hopes that the company will act with better integrity, says the report.
Some of the allegations that Securus Technologies made against GTL were in a report sent to the Louisiana Public Service Commission. The allegations date clear back to 1998, says the report. Securus alleges that GTL added up to 36 seconds to each inmate call, which Securus claims is unlawful and unauthorized, says the report. Another claim is that GTL programmed their phones at a higher rate and artificially inflated the phone bill. GTL is also being accused of double billing and costing Louisiana taxpayers over a million extra dollars, the report alleges. Securus and Smith claim that what GTL has been doing is unconscionable.
Securus Technologies is responsible for the telephone services of more than 3,450 law enforcement, public safety, and correctional facilities. They serve 1.2 million inmates and their families all over North America. Some of their other services include biometric analysis, communication, monitoring services, and more. Safety and excellent service are their primary goals.